ONE YEAR LIMITED PARTS & LABOR WARRANTY
ALL NEW JACKSON DISHWASHERS ARE WARRANTED TO THE ORIGINAL PURCHASER TO BE FREE FROM DEFECTS IN MATERIAL OR WORKMANSHIP, UNDER NORMAL USE AND OPERATION FOR A PERIOD OF (1) ONE YEAR FROM THE DATE OF PURCHASE, BUT IN NO EVENT TO EXCEED (18) EIGHTEEN MONTHS FROM THE DATE OF SHIPMENT FROM THE FACTORY.
Jackson agrees under this warranty to repair or replace, at its discretion, any original part which fails under normal use due to faulty material or workmanship during the warranty period, providing the equipment has been unaltered, and has been properly installed, maintained, and operated in accordance with the applicable factory instruction manual furnished with the machine and the failure is reported to the authorized service agency within the warranty period. This includes the use of factory specified genuine replacement parts, purchased directly from a Jackson authorized parts distributor or service agency. Use of generic replacement parts may create a hazard and void warranty certification.
The labor to repair or replace such failed part will be paid by Jackson, within the continental United States, Hawaii, and Alaska, during the warranty period provided a Jackson authorized service agency, or those having prior authorization from the factory, performs the service. Any repair work by persons other than a Jackson authorized service agency is the sole responsibility of the customer. Labor coverage is limited to regular hourly rates. Overtime premiums and emergency service charges will not be paid by Jackson unless approval is given by the factory.
Accessory components not installed by the factory carry a (1) one year parts warranty only. Accessory components such as table limit switches, pre-rinse, etc. that are shipped with the unit and installed at the site are included. Labor to repair or replace these components is not covered by Jackson.
This warranty is void if failure is a direct result from shipping, handling, fire, water, accident, misuse, acts of God, attempted repair by unauthorized persons, improper installation, if serial number has been removed or altered, or if unit is used for purpose other than it was originally intended.
TRAVEL LIMITATIONS
Jackson limits warranty travel time to (2) hours and mileage to (100) one hundred miles (160 km). Jackson will not pay for travel time and mileage that exceeds this, or any fees such as those for air or boat without prior authorization.
WARRANTY REGISTRATION
The warranty registration card supplied with the machine must be returned to Jackson within 30 days of purchase to validate warranty or you may also call our Customer Service department at 888-800-5672 ext. 2 to validate your warranty.
REPLACEMENT PARTS WARRANTY
Jackson replacement parts are warranted for a period of 90 days from the date of installation or 180 days from the date of shipment from the factory, whichever occurs first.
PRODUCT CHANGES AND UPDATES
Jackson reserves the right to make changes in design and specification of any equipment as engineering or necessity requires.
THIS IS THE ENTIRE AND ONLY WARRANTY OF JACKSON. JACKSON’S LIABILITY ON ANY CLAIM OF ANY KIND, INCLUDING NEGLIGENCE, WITH RESPECT TO THE GOODS OR SERVICES COVERED HEREUNDER, SHALL IN NO CASE EXCEED THE PRICE OF THE GOODS OR SERVICES OR PART THEREOF WHICH GIVES RISE TO THE CLAIM.
THERE ARE NO WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING FOR FITNESS OR MERCHANTABILITY, THAT ARE NOT SET FORTH HEREIN, OR THAT EXTEND BEYOND THE DURATION HEREOF. UNDER NO CIRCUMSTANCES WILL JACKSON BE LIABLE FOR ANY LOSS OR DAMAGE, DIRECT OR CONSEQUENTIAL, OR FOR THE DAMAGES IN NATURE OF PENALTIES, ARISING OUT OF THE USE OR INABILITY TO USE ANY OF ITS PRODUCTS.
ITEMS NOT COVERED
This warranty does not cover adjustments to timers or thermostats, cleaning wash arms or strainers, or replacement of wear items such as curtains, squeeze tubes, drain balls, door guides, gaskets, o-rings, plastics, or chemical fittings beyond 30 days from installation of unit. Also not covered are conditions caused by the use of incorrect (non-commercial) grade detergents, excessive supply water temperature or pressure, or hard water conditions. Parts and labor to repair or replace failed components caused by these conditions will be the sole responsibility of the purchaser.
